Policies at Shea Malai Soapery

Service as It Should Be

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. 
RETURNS--We hope you love the products you receive from Shea Malai Soapery. Please contact us if there are any issues or concerns with your order and we will work with you to resolve them. As the nature of our products, we DO NOT accept returns. Please make sure that you check your order before submitting it. We are not to be held responsible if you do not like the color, scent, texture, etc.  of the products once you receive them. 
SHIPPING--As a small business efficiency is very important although maintaining quality customer service and satisfaction will always be our TOP priority. Please let us know if you would prefer to have all items shipped out at once or to be shipped separately as items become available. 

Beauty Products
 
Soaps

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